Ambulance service is provided by the White Bear Lake Fire Department. Any time the ambulance responds and has patient contact, there is a charge for the service provided. The fee you are charged varies on the level of service provided. If you have a question regarding the ambulance services that were provided to you or the level of service you were charged, please contact the Fire Department at 651-429-8568.
A bill for ambulance service will be sent from the City’s billing agent, Digitech. If you have a question regarding your bill or need to provide insurance information, please call Digitech at 855-978-6344 or send an email to wblfd [at] payambulance.com (wblfd[at]payambulance[dot]com).
Digitech will attempt to collect on the bill for 120 days after the date of the first invoice. If no contact or any type of resolution is made after 120 days of effort, the account will be turned over to the City’s collections agency, American Accounts and Advisors, as well as the State of Minnesota’s Revenue Recapture program. If you have a question regarding an ambulance bill that was sent to collections or Revenue Recapture, please contact the Finance Department at 651-429-8545.