After-Hours Emergency
Call 911 for life-threatening emergencies.
For non-life threatening, after-hours emergencies related to public services, call 651-747-3650. Follow the instructions on the voicemail recording to redirect your call.
Gas Emergency/Gas Odor
To report gas odor or other gas emergency, please call 1-800-895-2999.
Street Lights
Contact Xcel Energy online or call 1-800-960-6235 to report malfunctioning street lights unless they are decorative, green hook style and carriage lights in downtown White Bear Lake.
To report malfunctioning green hook style and carriage lights in downtown White Bear Lake, contact [at] whitebearlakemn.gov (email) White Bear Lake Public Works, or call 651-747-3650.
Power Lines
For questions about trees near power lines, contact Xcel Energy by calling 1-800-895-4999. They will send out a field representative to evaluation the situation.
Report power outages online to Xcel Energy, or call 1-800-895-4999.
Water Discoloration
Each spring, the City of White Bear Lake flushes fire hydrants to maintain the integrity of its water system by clearing sediment from the lines to keep the system refreshed. Flushing also pro-actively identifies hydrants in need of repair.
As a result of this routine maintenance, residents may experience temporary discoloration of their water consisting primarily of harmless silt and precipitates. This discoloration does not affect the safety of the water. If you experience discoloration in your water after crews have been flushing in your neighborhood, clear the pipes in your home by running all water faucets for up to 15 minutes or more.
If you have additional questions, please contact [at] whitebearlakemn.gov (email) us or call the water treatment plant at 651-779-5106.
